Solutions
We provide insights, analytics and consulting services in six core solution areas. Many of these results-driven approaches complement and build upon one another, as described below.
Custom Research & Insights
Customer Experience Measurement
Sales & Marketing Strategy
Strategic Planning
Data Analytics
Public Speaking
Custom Research & Insights
Our custom research and insights studies have helped clients in a broad range of industries untangle and overcome their most difficult growth challenges. In fact, our award winning HUMAN Brand® insights model has been reported on by major news outlets and cited in over 700 peer-reviewed academic publications, literally reshaping conventional wisdom on how customers relate to companies and brands.
Customer Experience Measurement
To help companies and brands deliver experiences that result in lasting loyalty, we offer a broad selection of HUMAN Brand® experience insight, analytics and support services. They are enable customer experience professionals with the roadmap, tools and expertise needed to deliver world-class business performance.
Sales & Marketing Strategy
Our Principals are experienced sales and marketing executives with a track record of leading growth initiatives at Fortune 500 companies, serve as trusted confidants for our clients. We assist them in navigating high-pressure environments, intensely competitive markets, and rapidly evolving customer expectations. In diverse industry sectors such as Chain Restaurants, Consumer Products, Healthcare, Non-Profit, Pharmaceuticals, Software, and more, we've consistently helped clients achieve sustained customer loyalty and growth. Our approach is driven by passionate professionals who know how to deliver results in large organizations.
Strategic Planning
Sustained business performance isn’t achieved through luck or improvisation. Rather, it’s the result of thoughtful planning and diligent execution. Our knowledge, skill and experience at analyzing markets, identifying opportunities and developing detailed plans to address them match those of big name consulting firms, but without the seven figure price tag. We've completed fact-based analysis and strategic planning initiatives for clients in over a dozen industries.
Data Analytics
Our world has been rapidly transformed by digital commerce, communication and collaboration. The networks, devices and content we access each day are generating data of unprecedented size and usefulness. Our predictive analytics team has conquered large data sets that span multiple sources, formats and industries to provide our clients with actionable insights and dynamic decision-making tools.
Public Speaking
Chris Malone has a unique ability to enlighten, entertain and inspire audiences with powerful customer loyalty insights, success stories and ideas that will change the way you see the world around you. His award-winning book, The HUMAN Brand, offers compelling evidence that the traditional rules of business are fundamentally at odds with the natural triggers of human trust and loyalty. Learn more about his coming speaking events and Testimonials.
Schedule a Free Consultation
Fidelum Partners
125 Strafford Ave., Suite 116
Wayne, PA 19087
(610) 994-4000
info@fidelum.com
For Speaking Engagements