Randy Law is a Principal Consultant based in Denver, CO.
Randy has enjoyed a professional career involving over two decades of business, consulting and analytics experience. He designs measurement, analytics and insights solutions that enable positive customer / employee experiences and business performance.
Previously, Randy was Vice President of Analytics & Insights at Market Force, an industry recognized Customer Experience Management firm based in Louisville CO. While at Market Force, Randy was hands-on in delivering analytics and consulting services to clients including Hilton Hotels, Travelodge UK, Five Guys, Smashburger, Raising Cane’s, Arby’s, Safeway, Publix, Phillips 66, British Petroleum, BigLots!, Ace Hardware and the Signet Group (Kay, Jared and Zales brands).
Prior to Market Force, Randy held a variety of leadership, consulting and analytics positions at organizations such as McKesson, PeopleSoft/Oracle, Arrow Performance Group and Gateway Computers. He also has a PhD in Personality and Social Psychology (emphasis in Quantitative Methods) from the University of Texas at Austin and has been a certified Project Management Professional (PMP) from the Project Management Institute for over 15 years.